How do I install the Java Store, and where does the application go?

After filling in your background information and accepting the license agreement, simply click the download button to install the Java Store. You will see applications available for you to preview and install. The drag-to-install feature installs the application to your computer. A shortcut is created on your desktop, and you can launch your application by clicking on the shortcut.

How do I delete the Java Store from my computer?

On Windows:
1. Click Start > Control Panel > Double click the Java Icon
2. Under the General tab, click the View... button
3. Look for Java Store under the Application column and highlight it
4. Click the delete button (X) to delete Java Store

On Macintosh:
If you have applied Java for Mac OS X 10.5 Update 4*
1. At the magnifying glass in the upper right of your screen, type 'Java Preferences' and launch it by hitting <return>.
2. Click the Network tab and click on the View Cache Files button.
3. Highlight Java Store under the Application column and click the Remove Selected Application button (the big red X icon) to delete it.

If you haven't applied Java for Mac OS X 10.5 Update 4*
1. Click the magnifying glass in the upper right corner of your screen, and type 'Java Web Start'
2. Launch the Java Web Start application
3. Select Java Store under the application column
4. Click the Remove Selected Application button

*Java for Mac OS X 10.5 Update 4 was released by Apple on June 19, 2009.

How do I delete an application I got from the Java Store?

Go to the My Apps tab and click the Uninstall button next to the application that you want to remove.

The Java Store does not launch after I click on the button. What should I do next?

1. Make sure you have the latest release of Java.
2. Clear your Java cache
3. Try downloading and installing again

We are aware there are some issues in launching from a Macintosh. If you still have problem after updating the Java version and clearing the cache, please send us a message.

How do I clear the Java cache?

If you are on Windows, please refer to these instructions on how clear to Java cache.
If you are using a Macintosh, please refer to instructions on how to delete the Java Store.

How do I update Java?

If you are on Windows, get the latest version of Java. If you are on Macintosh, read about updating Java on the Mac.

How do I check my Java version and operating system?

Check your Java and operating system version by clicking this link. The information will be displayed for you.

I can't launch the Java Store and I see an error message about Cache.

You see the an error message pertaining to cache when you try to launch Java Store.

BadFieldException[ Cache must be enabled for nativelib or installer-desc support

That means you have disabled caching for Java applications which is required for Java Store to work. To enable caching:

• Go to Start > Control Panel > Double click Java
• Enable Caching by doing the following:
  Under the General tab, click Settings and make sure Keep temporary files on my computer is checked.

• Search for 'Java Preferences' by clicking on the magnifying glass in the upper right corner of your screen.
• Click on the Network tab, and make sure Keep temporary files for fast access is checked.

If I am one of the early beta testers of the Java Store who initially registered for the program and received client software prior to July 27, 2009, how do I receive new updates of the beta Java Store client software?

As of the end of July 2009, Sun has simplified the Java Store beta program to eliminate the need for username/password access to get the latest updates to the software. This move is designed to open up the program to a broader range of beta participants. Anyone in the U.S. wishing to download the beta Java Store client and provide us with feedback can do so.

For those beta participants that downloaded their version of the beta Java Store client prior to July 27, 2009, please perform the following steps to stop the beta control system from prompting for a user name and password and to get the latest version of the Java Store client:

1. Go to the Java Store product page
2. Click the Get the Java Store Beta button at the bottom of the screen
3. Enter your email address and system information, then click Submit

If you are not sure when you signed up for and downloaded the Java Store beta, performing the steps above will get you current version. In the future, your system will automatically check for updates every time that you launch the Java Store.

Where can I get support for other issues using the Java Store on a Mac?

See other information about using the Java Store on a Mac.