Platform(s):
Windows 7, Vista, Windows XP, Windows 2000, Windows 2003
Browser(s):
All Browsers
Java version(s):
1.4.2_xx, 1.5.0, 6.0
SYMPTOMS
While attempting to install the Java , the installation seems to stop and the message “Copying New Files” appears for a long period of time.
CAUSE
This behavior might occur either if there is slow connection or if connection is lost between download server and requesting node. We are still investigating the root cause of this issue.
SOLUTION