JavaScript Error javascript.JSException: Unknown name
This article applies to:
- Platform(s):
Windows 7, Vista, Windows XP, Windows 2000, Windows 2003, Windows 2008 Server, Windows ME
- Browser(s):
Internet Explorer, Firefox, Chrome
- Java version(s):
6.0
SYMPTOMS
When loading the webpage an error is displayed:
JavaScript Error javascript.JSException: Unknown name
CAUSE
Some possible causes are:
- The JavaScript is not enabled in browser.
- The browser does not support JavaScript technology.
- The web page has a JavaScript programming error.
SOLUTION
JavaScript is a Netscape technology. For additional information about JavaScript, visit Mozilla.org
Follow these instructions to enable JavaScript technology in the web browser:
Internet Explorer
From the browser menu bar:
- Select Tools > Internet Options
- Click the Security tab
- Click Custom Level
Dialog box: Security Settings
- Scroll down to find Scripting of Java applets
- Click Enable
- Click OK
- Click OK
Mozilla Firefox
From the browser menu bar:
- Select Tools > Options
- Click Web Features
- Select the Enable JavaScript checkbox
- Click OK
Chrome
- Open Google Chrome browser
- Enter chrome://settings/content in the address bar
- Select the option to Allow all sites to run JavaScript (recommended)
If JavaScript technology is already enabled in the web browser, then the error message indicates that there is a programming error in the JavaScript code.
Contact the webmaster of that site to report the error including the:
- Error message
- Type and version of the browser used
- URL of the web page that displayed the error message
- Steps to reproduce the error
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