Error: Blank or Gray Java Control Panel

This article applies to:
  • Platform(s): Windows 10, Windows 7, Windows XP, Windows 8, Windows Vista
SYMPTOMS

The Java control panel appears to be blank or gray
A blank or gray Java Control Panel
CAUSE

The cause of this problem is an incompatibility between the Java Runtime Environment (JRE) and certain video cards.
SOLUTION

To solve this problem, the user needs to turn off the anti-aliasing feature in the video card driver.
  1. Contact the manufacturer of the video card and find out how to launch the video card driver in your system.
  2. Locate the anti-aliasing feature in the video card driver, and disable it. The steps can vary depending on your computer's video card.